Online Shop Guideline
How to buy
- Choose the product by category (ring, pendant, earrings, etc) or by color.
- View the products you are interested in and click on the photograph to zoom in and see every detail, available colors, product code and price.
- Select an item and add it to your basket. You can then choose to continue shopping or to process order.
- Write down the delivery address.
- Select a payment method.
- Confirm the order.
- You will receive an e-mail confirming your order.
Payment
You can securely and conveniently pay with PayPal
PayPal is the world lider Processing Payments Online System that offers the faster, safer and easier method of online payments. PayPal allows you to make payments using a PayPal account or using the following credit cards: MASTERCARD, VISA ELECTRON, VISA, PAYPAL CREDIT, POSTEPAY, MAESTRO, AMERICAN EXPRESS, AURA and PAYPAL CARDS.
Shipping & Time of delivery
Our products can be shipped worldwide. We use DHL, TNT, FedEx worldwide courier service.
| Delivery in: | Shipping costs | Time of delivery: number of working days from the order date |
| Italy |
€ 4,99 / Free for purchases over € 100 |
3-5 |
| EU, UK, Switzerland | € 15,00 | 3-5 |
| Canada, USA | € 25,00 | 3-5 |
| Rest of the world | € 35,00 (*) | 6-8 |
- (*) For purchases outside the European Union (EU) international customs, taxes, import duties etc., are not included in delivery charges and must be paid according to local customs.
- Deliveries may incur slight delays during holiday periods.
Can I track my shipping?
Yes, as soon as your parcel is shipped we will send you a tracking number so you can follow delivery status on the DHL website.
Packaging
All orders are packed in Vianello Nadia Murrine signature boxes. A product warranty card is included with the order.
Unpacking